We are always listening to our customers and your experience is precious to us, do not hesitate to contact us if your experience did not meet your expectations.
Exchanging an item
If the size of a product purchased does not suit you, it is possible to exchange it within 30 days of receipt for the same product of a different size. Contact us via the contact form to obtain the return procedure for the product to be exchanged. The return shipping costs will be borne by the customer.
For a compliant return, the clothes must be unworn, unwashed, unretouched, with their label and in their packaging. origin. If these obligations become non-compliant, we reserve the right to deduct an amount up to the full value of the item, depending on the devaluation that your treatment of the product will have caused.
No other exchange will be accepted.
In case of defective product or If there is a problem with an item in your order, please contact us and we will get back to you to replace it or fix the problem.
Return and Refund
We unfortunately do not offer a refund policy other than an exchange of the same product for another size. No other return or refund will be made. Contact Us If you would like to discuss a problem with a product in your order, we will get back to you quickly.