Privacy policies

The protection of your personal information is important to 12218984 Canada inc. (Electric Sugar) (hereinafter referred to as "Electric Sugar"), and that is why we do everything possible to protect those you need to provide to us in order to access certain pages of our website. This privacy policy will help you understand how Electric Sugar collects, uses and discloses your personal information.

By accessing this website, you consent, to the extent covered by this policy, to the collection and use of your information by Electric Sugar.

Since the terms of this agreement are subject to change, at the sole discretion of Electric Sugar, without your Please be advised, we advise you to visit this web page from time to time, in order to keep abreast of any changes. Your continued use of this web page will certify your consent to any changes.

Article 1 - Personal information collected

When you make a purchase on our store, as part of our process of purchase and sale, we collect the personal information you provide to us, such as your name, address and email address.

When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using.

Email Marketing (where applicable applicable): With your permission, we may send you emails about our store, new products and other updates.

Article 2 - Consent

How do you get my consent?

When you provide us with your information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for this purpose only.

If we ask you to provide us with your personal information for another reason, for marketing purposes for example, we will ask you directly for your explicit consent, or we will give you the opportunity to refuse.

< p> How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent that we can contact you, collect your information or disclose it, you can notify us by contacting us at contact @ electricsugar.co or by mail to: 12218984 Canada Inc. (Electric Sugar), 401-1305 boul. Lebourgneuf Quebec (Quebec) G2K2E4 Canada


Article 3 - Disclosure

We may disclose your personal information if the law requires us to do so or if you violate our General Conditions of Sale and Use.

Article 4 - Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.

Your data is stored in Shopify's data storage and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.

Payment:

If you make your purchase through a gateway direct payment, in which case Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to complete your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways comply with PCI-DSS, managed by the PCI Security Standards Council, which results the joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements ensure the secure processing of credit card data by our store and by its service providers.

For more information, please see the Shopify Terms of Service here or the Privacy Policy here.

Article 5 - Services provided by third parties

In general, the third party providers that we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide us.

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your transactions. purchase.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

It Keep in mind that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located. p>

For example, if you are located in France and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed in under United States law, including the Patriot Act.

Once you leave our store site or are redirected to a third party website or app, you are no longer governed by this Privacy Policy nor by the Terms and Conditions of Sale and Use of our website.

Links

You may be required to leave our website by clicking on cert thus links present on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.

Article 6 - Security

To protect your personal data , we take reasonable precautions and follow industry best practices to ensure that they are not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 type encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

< p> Cookies files

Here is a list of cookies we use. We've listed them here so you can choose whether you want to allow them or not.

_session_id , unique session identifier, allows Shopify to store related information to your session (referrer, landing page, etc.).

_shopify_visit , no data held, Persistent for 30 minutes from the last visit. Used by our website provider's internal stats tracker to record the number of visits.

_shopify_uniq , no data held, expires midnight (depending on location of the visitor) the next day. Calculates the number of visits to a store per unique customer.

cart , unique identifier, persists for 2 weeks, stores information about your shopping cart. < / p>

_secure_session_id , unique session identifier

storefront_digest , unique identifier, undefined if the store has a password, it is used to find out if the current visitor has access.

Article 7 - Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any person under your age to use this website.

Article 8 - Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if should be done.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

Questions and contact details

If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you just want more information, please contact our privacy officer through our contact form < span> or by mail