Once you have placed an order, your order will be processed within 2-3 business days. Your order will be shipped to your home within 3 to 5 working days (if a product is unavailable, we will contact you within 24 hours of your order).
Please note that we do not execute any orders on weekdays -end and public holidays. If you place an order on the weekend, we will process it the following Monday at the first hour.
Country of delivery
In order to ensure the best customer service possible, we deliver currently in the following countries:
Countries of the European Union: Germany, Austria, Belgium, Bulgaria, Denmark, Estonia, Spain, Finland, Greece, Hungary, Italy, Lithuania , Luxembourg, Netherlands, Poland, Portugal, Romania, United Kingdom.
North America: United States, Canada
Rest of the world: Algeria, Morocco, Switzerland, Tunisia, Lebanon, Turkey, Croatia, Libya, Guadeloupe, Mayotte, Réunion, Martinique, Saint-Pierre-et-Miquelon, Guyana.
Your country does not appear in the list of delivery countries? Contact us via the contact form.
For any order placed outside the European Union, customs charges may apply. Please refer to the customs laws of your country regarding the charges which may be added to the delivery of your order.
We offer free delivery on all orders of 75 € or more in metropolitan France and Belgium, as well as free delivery in Canada on all orders of € 125 or more.
|Country of delivery||Carrier||Delivery time||Shipping costs|
|Metropolitan France||Private parcel and Colissimo||3 to 5 working days|| € 6.90 |
Free from € 75 of purchase
|Austria, Belgium, Germany, Italy, Netherlands, Spain s, Poland, Portugal, United Kingdom||B2C||3 to 7 working days|| € 7.90 |
Free from € 75 purchase
|Bulgaria, Denmark, Estonia, Finland, Greece, Hungary, Lithuania, Luxembourg, Romania||B2C||3 to 7 days working days||14,90 €|
|Switzerland||Colissimo||3 to 7 working days||21 €|
|Canada||UPS||3 to 7 working days|| 20 € |
Free from 125 € of purchase
|United States||UPS||3 to 7 working days||20 €|
|Guadeloupe, Mayotte, Réunion, Martinique, Saint-Pierre-et-Miquelon, Guyana||Colissimo||5 to 10 working days||22 €|
What to do if the order I received is wrong or damaged ?
If there is a problem with your order, please fill in our contact form . Please note that response time varies during very busy periods.